Khan McKenzie Solicitors Limited
Privacy and Data Policy
Khan McKenzie Solicitors Ltd is a law firm regulated by the SRA and registered with the Information Commissioner office. We have taken appropriate measures to keep our clients’ personal information safe and secure. Our use of your personal data is subject to your instructions, data protection law and our duty of confidentiality.
If you provide us with any personal data while using our website, we may use it to provide you with any information or services you have requested. We may also use it for any other purpose for which you give us consent.
We endeavour to safeguard our clients and prospective clients’ privacy. We will never pass on your personal data to anyone, except legal and regulatory compliance.
Personal Data Introduction:
Personal data means any information relating to you, such as your name, contact details, payment details, information about your matter provided to us by our website www.solicitors.help, phone calls, emails, correspondence or during face to face meeting for seeking advice or giving us instruction for your case.
The information we collect:
- We may collect the following information:
- Name (required)
- E-mail address (if provided)
- Telephone number (if provided)
- Postal address (if provided)
- Details of your matter/case if you need advice
- Any other personal information related to your matter
How we collect this information?
Website forms and enquiries
Information collected on www.solicitors.help through web forms or enquires. The type of information collected could include your name, address and contact details, including email address as well as details of your interest in the firm’s services including information about your IP address pages access.
Face to Face meeting:
We collect personal data and information about you and your matter during a face-to-face meeting if you are seeking legal advice or our services.
If you contact us either via email, letter, fax or text we may keep a record of that correspondence. We may also keep a record of that correspondence on file for future reference.
How we use your information?
We require this information to understand your needs and provide you with a better service and to progress with any contractual agreements made between us. Personal data may be used to compile reports and statistics that comply with contractual requirements and for general administration purposes.
We may use your information to send you news about our services which we think may be of interest to you. We may contact you by post, email, telephone or fax for these purposes.
We may use and process your information for the reasons given below:
- To ensure proper records keeping in accordance with the regulations governing legal services.
- To provide details of your case to required third parties such as counsel, consultants, or any other professional for obtaining professional advice.
- To notify you of any changes to the services that we provide
- Statutory returns
- Legal and regulatory compliance
Where do we store your personal data?
The personal data that is provided to us is stored on our dedicated secure servers and with our secure cloud providers. Contact details are also retained on your file of paper and on our case management system to enable us to contact with you and progress the matter.
Disclosure of your information:
Please note that our work for you may require us to pass on such information to third parties such as professional advisers appointed by another party to your matter. Our office may be audited or checked by our accountants or our regulator, all such third parties are required to maintain confidentiality in relation to your matter.
In the event, Khan McKenzie Solicitors Ltd is acquired by a third party, in which case personal data held by us will be transferred as part of the assets of the firm.
When we have a legal obligation to disclose your personal data to comply with the legal and regulatory compliance.
What are your rights?
You have a right of access under data protection law to the personal data that we hold about you. We seek to keep that personal data correct and up to date. You should let us know if you believe the information we hold about you, needs to be corrected or updated.
If you send us personal data about anyone other than yourself, you will ensure you have appropriate consents and notices in place to enable to transfer that personal data to us, and so that we may use it for the purposes for which you provide it to us.